Return Policy

Design Services

À La Carte Design Services are flat rate and non-refundable once work has begun.

E-Design Services are flat rate and non-refundable once work has begun.

Designer for a Day Services — any deposits and payments are flat rate and non-refundable. If you need to reschedule, please give at least 7 days' notice and I'll do my best to accommodate.

Whole House Design and full-service projects follow the terms outlined in your individual project agreement.

I encourage you to carefully review service details and ask any questions before booking to ensure the best fit for your needs.

Digital Products

Color Palette Guides, eBooks, and other digital products are delivered as digital files (PDF). Access to your file is provided immediately upon completion of purchase, both on your order confirmation page and via email to the address you used to check out.

Because of the immediate, downloadable nature of these products, all sales are final once the purchase is complete and the download link has been made available to you.

If you're experiencing a technical issue such as the file won't open, the download link expired, or you can't find the email write to me and I'll resend or troubleshoot personally.

Virtual events, workshops, and in-person events purchased through georgettemarise.com are also non-refundable.

Pre-Orders

Pre-ordering means you're paying today for something that will arrive on a specific future date — whether it's a digital guide being finalized, or a candle being hand-poured for you. I take that trust seriously, and the policy below applies to both.

Digital Pre-Orders (Color Palette Guides, eBooks)

Before delivery: You may request a full refund at any time before your guide is delivered. Simply reply to your pre-order confirmation email or write to info@georgettemarise.com, and I'll process the refund within 7-10 business days. No questions asked.

If I miss the delivery date: If launch is delayed by more than 7 days from the announced date, you may request a full refund. I'll also email you proactively if any delay is expected.

After delivery: Standard digital product policy applies. All sales are final once the download link has been made available to you on launch day.

Candle & Diffuser Pre-Orders (Belfong Collection)

Belfong candles, diffusers, and room sprays are hand-poured to order during pre-order windows. Because each piece is made specifically for you, the refund window is shorter.

Within 48 hours prior to the pre-order release launch date: You may request a full refund for any reason. After 48 hours, production has typically begun and the order can no longer be canceled.

If I miss the announced ship date: If your pre-order ships more than 14 days after the announced launch date, you may request a full refund. I'll email you proactively if any delay is expected.

After delivery: Standard candle policy applies — all sales of physical Belfong products are final. If your order arrives damaged or defective, see the Belfong Candle Collection section below.

The Belfong Candle Collection

Our candles, diffusers, and room sprays are crafted by hand with the highest-quality ingredients. Because of the personal nature of scent and the conditions required for safe handling, all sales of physical Belfong products are final.

Damaged or defective items: If your order arrives damaged or defective, please email me within 7 days of receiving your order at info@georgettemarise.com with photos of the item(s) and packaging. Upon verification, I'll send a replacement at no additional cost to you.

Questions?
Always feel free to reach out: info@georgettemarise.com or 610.924.2780. I read every email myself.

Thank you for choosing Georgette Marise Interiors.

— Sabine,Founder & Principal DesignerGeorgette Marise Interiors