Frequently Asked Questions
Answers about Full-Service Design, À La Carte, E-Design, and The Belfong Candle Collection.
Below, you’ll find answers to the most common questions about our interior design services and our lifestyle products. These FAQs help you understand what to expect, what’s included, and how to choose the best service for your home and your lifestyle.
à la carte + e-design
Does the À La Carte service include a home visit?
À La Carte services are primarily virtual and do not include a home visit unless specified.
If needed, you may add a 30-minute in-home visit for $75.
Can I purchase more than one service?
Yes. À La Carte is designed for flexibility — choose one service, or combine several for a more customized experience.
How will I receive my purchased service?
All À La Carte and E-Design services are delivered digitally via email.
How long does it take to receive my completed service?
Most À La Carte services are completed within 10–14 business days, with the exception of Project Management.
** Need something sooner? Expedited service is available for select offerings.*
Is my order refundable?
À La Carte and E-Design services are non-refundable. All sales are final.
full service
I think I need full-service design. What’s my next step?
If you want a designer to manage your project from concept to completion — layouts, furnishings, selections, procurement, project management, installation, and styling — then Full Service may be the best fit.
The next step is to schedule your Pre-Design Meeting, which begins your project and allows us to determine scope, investment, and direction.
Can I use my own contractor?
You’re welcome to use your own contractor for À La Carte or E-Design work.
For Full-Service Design, we strongly prefer to work with our trusted contractors to ensure quality, consistency, and client experience.
Why do I need to provide a budget?
Your investment helps us design within realistic expectations — selecting furnishings, finishes, materials, and labor that align with your goals.
A clear budget allows us to create a plan that fits your vision and ensures a seamless design process.
What is the design fee for full service?
Full-Service Design fees vary based on project size, scope, and complexity.
Please contact us at 610.924.2780 or via email at info@georgettemarise.com to discuss your project and receive a customized estimate.
The Belfong Candle Collection
What ingredients are used in your candles?
Our candles are crafted with natural soy wax, lead-free cotton wicks, and premium fragrance oils. We prioritize clean-burning, eco-friendly ingredients for a safe, luxurious experience.
How long do your candles typically burn?
Each candle offers an approximate 40–50 hour burn time when burned properly.
For best results:
Trim wick to ¼" before lighting
Allow wax to melt evenly during the first burn
What is your return policy for candles, room sprays, and diffusers?
Due to the nature of our products, all sales of candles, room sprays, and diffusers are final and non-returnable.
If your item arrives damaged or defective, please email us within 7 days of delivery at info@georgettemarise.com. Be sure to include photos of the damaged item(s) and packaging to process your claim. Upon verification, we will happily provide a replacement at no additional cost.
How should I use your room sprays?
Our room sprays are designed to elevate your space with a refined fragrance.
Please do not spray on fabric or skin.
For best diffusion, spray into the center of the room.
How do I maximize fragrance from your diffusers?
Flip the reeds periodically to refresh and intensify the scent.
Our diffusers are crafted for a long-lasting, steady aroma.
Still Have Questions? Let’s Talk through your project.